At New River Realty and Rentals, our mission is to help you find more than just a property — we help you find a place to call home in the heart of the mountains. Whether you’re buying, selling, or renting, we’re here to guide you with expert knowledge, personalized service, and a deep love for the mountain towns we serve.
From crisp mornings and front-porch views to the sense of peace only a winding country road can bring, we know what makes life here special — because we live it too. Let us help you find your next chapter in a place where memories are made, traditions are kept, and every season brings something new to love.




Hi, I’m Amy Ballou, Owner, Broker, and Broker-in-Charge of New River Realty and Rentals.
With over 40 years of sales experience, including the last 8 years dedicated to real estate, I’ve had the privledge of helping clients achieve their real estate goals while closing millions of dollars in transactions. While I’m proud of those accomplishments, what means the most to me is the trust my clients place in me and the relationships I’ve built along the way.
I’m honored to have earned 5 star reviews on Zillow and to have been voted Best of the Best Realtor in Ashe County for the past two consecutive years.
I truly love what I do and enjoy helping clients at every stage of their real estate journey. Whether you’re buying your first home and need someone to guide you through the process step by step, searching for a larger home for your growing family, looking for a vacation home in our beautiful mountains, investing, 1031 changes, or selling your current home, I’m committed to making the experience as smooth, successful, and stress-free as possible.
For my sellers, I combine strategic pricing, professional marketing, and skilled negotiation to maximize your home’s value. I’ve helped many homeowners receive multiple offers, with some properties selling within the first 24 hours of hitting the market.
When I’m not helping clients, you’ll usually find me spending time with the people who mean the most to me – my family, especially my wonderful grandchildren, and my fur babies. I also love to travel when I get the chance!
Real Estate is more than a career to me – it’s my passion. Every client deserves exceptional service, honest communication, and an advocate who genuinely cares about helping them achieve their goals.
If you’re thinking about buying or selling, I’d be honored to earn your trust and help you every step of the way. I hope you’ll be my next success story!
At New River Realty and Rentals, our team of experienced, local realtors is deeply committed to helping you find not just a house, but a place that truly feels like home. We live and work in these mountain communities, and we bring that passion, insight, and hometown pride to every client we serve. Whether you’re buying your first home, searching for a mountain getaway, or listing a family property, we’re here with honest advice, dedicated service, and the kind of care that only comes from real people who genuinely love what they do.

Heather Houser

Dillas Lorentz

Elaine Ruiz

Alanea Eichler

Rick Ballou

Elias Legra
★★★★★
5.0 from 28+ customers
“We couldn’t have asked for a better relator to help us a find the perfect home. As first time homebuyers she guided us through every step of the process and made everything simple.“
★ ★ ★ ★ ★
SavannahReneeTaylor
“No question, Amy and her office are our favorite. This is the second time we have purchased a property with Amy, but not the second time she has helped us out. There have been many times that Amy does what she does and goes beyond what is necessary to help us make a informed decision. Thank you Amy and thank you Heather!“
★ ★ ★ ★ ★
reb9401
“Amy Ballou was wonderful as our buying real estate agent. She is very knowledgeable, professional, organized & friendly & made herself available to answer all our questions & concerns. Amy took extra time to show us around the quaint town of West Jefferson, NC as we were not familiar with the area. Amy also was very pro-active in sharing her info & contacts with us on various contractors after the sale/closing. We very much appreciated Amy’s advice, guidance & assistance in purchasing our beautiful NC cabin. We highly recommend Amy Ballou as a trusted & knowledgeable real estate agent! Amy’s office manager, Heather, was also very helpful throughout the entire purchase process.”
★ ★ ★ ★ ★
Snigeydpp
Protected by Security by CleanTalk