Let us help you escape to the mountains.
Our Mission
At New River Realty and Rentals, our mission is to help you find more than just a property — we help you find a place to call home in the heart of the mountains. Whether you’re buying, selling, or renting, we’re here to guide you with expert knowledge, personalized service, and a deep love for the mountain towns we serve.
From crisp mornings and front-porch views to the sense of peace only a winding country road can bring, we know what makes life here special — because we live it too. Let us help you find your next chapter in a place where memories are made, traditions are kept, and every season brings something new to love.
Amy Ballou
Owner/Broker
Experienced Real Estate Broker with a strong background in helping clients navigate major life decisions like buying a home.
Our Agents
At New River Realty and Rentals, our team of experienced, local realtors is deeply committed to helping you find not just a house, but a place that truly feels like home. We live and work in these mountain communities, and we bring that passion, insight, and hometown pride to every client we serve. Whether you’re buying your first home, searching for a mountain getaway, or listing a family property, we’re here with honest advice, dedicated service, and the kind of care that only comes from real people who genuinely love what they do.
Heather Houser
Dillas Lorentz
Elaine Ruiz
Alanea Eichler
Rick Ballou
Elias Legra
What clients think of us
★★★★★
5.0 from 28+ customers
“We couldn’t have asked for a better relator to help us a find the perfect home. As first time homebuyers she guided us through every step of the process and made everything simple.“
★ ★ ★ ★ ★
SavannahReneeTaylor
“No question, Amy and her office are our favorite. This is the second time we have purchased a property with Amy, but not the second time she has helped us out. There have been many times that Amy does what she does and goes beyond what is necessary to help us make a informed decision. Thank you Amy and thank you Heather!“
★ ★ ★ ★ ★
reb9401
“Amy Ballou was wonderful as our buying real estate agent. She is very knowledgeable, professional, organized & friendly & made herself available to answer all our questions & concerns. Amy took extra time to show us around the quaint town of West Jefferson, NC as we were not familiar with the area. Amy also was very pro-active in sharing her info & contacts with us on various contractors after the sale/closing. We very much appreciated Amy’s advice, guidance & assistance in purchasing our beautiful NC cabin. We highly recommend Amy Ballou as a trusted & knowledgeable real estate agent! Amy’s office manager, Heather, was also very helpful throughout the entire purchase process.”
★ ★ ★ ★ ★
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